Three years ago when I first moved down to Denver, I went looking for a dentist as I hadn’t been in some time.  I looked up the providers my dental insurance covered and picked a female dentist that practiced close to my home.  I went to this dentist who told me I needed 3 new crowns, and 7 fillings.  She said it would take around 6 hours to do all that work and said she could offer me sedation for the long time it would take.  I was upset when I came home from that appointment, but I was also something else: skeptical. 

One of the crowns this dentist said I needed was a replacement for a crown I’d had put in two years prior,  so I looked it up (which I do with EVERYTHING).  Dr. Google said crowns usually last at least 10 years, and can last a lifetime.  This got me thinking: how do I know anything she told me is actually the case?  She could make up whatever she wanted about my teeth and just assume I would trust it since she was the trained dentist and I wasn’t.  With me of course, this is dead, dead wrong–I require proof for everything.  So I made an appointment with my old, trusted dentist in Fort Collins and drove up there to have him take a look at my teeth.  Guess what he said?  I didn’t need any work.  None. At. All.

This turn of events deeply shocked and depressed me.  What was more concerning however, was the fact that this dishonest dentist had her wall lined with pictures of the Medicaid kids she treated: how many of those kids got dental work they didn’t need so she could make a buck?  I reported her to the American Dental Association, but I’m sure they didn’t do anything about it.  I haven’t been back to a dentist since.

Recently a new dentist opened in my neighborhood.  Their office is a 5 minute walk from my home.  Multiple neighbors have gone and all have spoken highly of this dentist, so I decided to make an appointment.  When I was on the phone with the receptionist, I gave her my name and we were working out the details of the appointment when she said “Oh, hold on a second, he wants to speak to you”.  The dentist then got on the line. “Hi, I’m Dr. “X” and I recognized your name from [my neighborhood’s] internet board, I just wanted to introduce myself”.  I thought this was really nice and thoughtful, but I also realized something else: this person knows I know everyone in my neighborhood.  They also therefore know if they try to pull any crap like the last dentist I visited that I will tell everyone in my neighborhood and they will lose significant business.  I currently don’t have dental insurance so will be paying cash, but the social capital in my neighborhood is covering something much more important to me: piece of mind.